Privacy Policy

1. Introduction

iTech19 ("we," "our," or "us") operates the website itech19.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you fill out a contact form or request a consultation, we collect your name and phone number. We only collect information you voluntarily provide to us.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

Cookies and Tracking: We use Google Analytics and Google Ads conversion tracking to understand how visitors interact with our website. These services may use cookies to collect anonymized data about your browsing behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide our web design and development services
• To contact you via phone or WhatsApp regarding your consultation request
• To improve our website and user experience
• To analyze website traffic and measure the effectiveness of our advertising campaigns
• To comply with applicable laws and regulations

4. Google Ads and Remarketing

We use Google Ads to advertise our services. Google may use cookies to serve ads based on your prior visits to our website. This includes:

• Google Ads conversion tracking to measure ad performance
• Google Analytics to understand website traffic and user behavior

You can opt out of personalized advertising by visiting Google's Ads Settings (adssettings.google.com). You can also opt out of third-party cookies by visiting the Network Advertising Initiative opt-out page (optout.networkadvertising.org).

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Third-party services such as Make.com (for form processing) and Google Sheets (for lead management) that help us operate our business
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, please contact us at 0346-3878716 or via WhatsApp.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone / WhatsApp: 0346-3878716
• Website: itech19.com